About Pinnacle
Senior experience. Practical delivery.
Pinnacle Business Consultancy combines senior operational, transformation, procurement and commercial experience with practical hands-on delivery.
Alex Joyce brings extensive executive experience across SaaS, operations, Customer Success, Professional Services, commercial leadership, acquisitions and organisational transformation. His career includes MD, COO, Operations Director, Professional Services Director and customer-leadership roles.
Our procurement and commercial specialists bring expertise across public and private sector organisations, from initial business requirements and procurement strategy through sourcing, negotiation, mobilisation and contract management.
Together, Pinnacle offers clients a broad perspective across the complete lifecycle of organisational change — from defining what the organisation needs, through establishing the right commercial arrangements, to successfully implementing and operating the resulting solution.
Our Values
Integrity: clear advice and honest communication.
Reliability: agreed responsibilities and dependable delivery.
Commitment: focus on the outcomes that matter to your organisation.
Professionalism: respectful working relationships and practical support for your team.